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Cabin Crew

Also advertised as: Air Cabin Crew, Cabin Crew, Flight Attendant, In-flight Service Crew, Steward/Stewardess

Ensures passenger safety and comfort on commercial flights.

What the job involves

Cabin crew are trained first for safety, from evacuations to first aid, before delivering the in-flight service passengers see. Rosters bring irregular hours, nights away from home and time zone changes, but also travel benefits and a varied working pattern. Airlines put every recruit through several weeks of mandatory safety training before they fly.

Typical responsibilities

  • Deliver safety briefings and enforce procedures
  • Provide first aid in emergencies
  • Serve food, drink and duty-free to passengers
  • Manage difficult or disruptive passengers
  • Complete pre and post-flight checks

Common employers

  • Full-service airlines
  • Low-cost airlines
  • Charter airlines

Pay, hours and working environment

Typical pay

£19,000 – £24,000 a year

With experience

£26,000 – £35,000 a year

Typical hours

Irregular shifts including nights away from base

Working environment

Aircraft cabin, standing for long periods

Remote working

on_site

Demand for this work

steady

Pay ranges are indicative guidance drawn from advertised UK vacancies and published careers information. They are not an offer, and actual pay varies by employer, location and experience.

Skills and qualifications

Core skills

  • Customer service
  • Calm under pressure
  • First aid
  • Teamwork
  • Communication

Transferable skills you may already have

  • Customer service experience
  • Working shifts
  • Team collaboration

Requirements employers ask for

  • Customer service
  • Calm under pressure
  • First aid
  • Teamwork
  • Communication
  • GCSEs including maths and English
  • Airline-specific safety training (provided)
  • Cabin Crew Attestation issued after airline training

Useful but not essential

  • Customer service experience
  • Working shifts
  • Team collaboration
  • Additional languages
  • Previous customer service experience

Helpful qualifications

  • Additional languages
  • Previous customer service experience

Licences and checks

  • Cabin Crew Attestation issued after airline training

Ways into this career

A degree is only one route. Where an apprenticeship, work-experience or qualification route exists, it is listed here alongside the academic option.

Apprenticeships and work-based routes

  • No standard apprenticeship route; airlines run their own training academies

Degree and college routes

  • Related subject: Travel and tourism

Where this career can lead

  1. next

    Senior Cabin Crew

  2. next

    Cabin Services Manager

  3. next

    Cabin Crew Trainer

The good parts and the hard parts

What people enjoy

  • Free or discounted flights and travel
  • Sees many destinations
  • Varied working days

What people find hard

  • Disrupted sleep patterns and time away from home
  • Physically tiring shift patterns

Common questions

Do you need a degree to become a cabin crew?
No. As well as degree routes, this career can be entered through an apprenticeship or by building experience and qualifications on the job. not_required
How much does a cabin crew earn in the UK?
Typical advertised pay runs from £19,000 to £24,000 a year, rising towards £35,000 with experience. Figures are indicative guidance rather than an offer.
What skills transfer into this career?
Skills that transfer well include Customer service experience, Working shifts, Team collaboration.

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Where this information comes from

  • National Careers Service
  • Institute for Apprenticeships

Last reviewed 14 September 2026.

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