Privacy policy

Account details: your email address and, if you provide it, your name.

Career information you choose to enter: roles, employers, dates, responsibilities, achievements, skills and goals.

Files you upload as evidence, such as certificates, payslips or written feedback.

Basic usage events that tell us which features are used. These carry no achievement text, employer names or personal details.

To provide the service: storing your achievements and generating CVs, interview stories, promotion packs and career suggestions from them.

To take payment where you have chosen a paid plan.

To keep the service secure and to fix faults.

By default, only you. Your information is stored against your account and access rules stop other members from reading it.

If you create a sharing link for your Career Passport, anyone with that link can view the sections you selected until you turn it off or it expires.

We use service providers to host the platform, process payments and generate document drafts. They process information on our instructions and are not permitted to use it for their own purposes.

Files are stored privately and are only accessible to you. Do not upload documents containing other people's personal details.

For as long as your account exists. If you delete your account, your achievements, documents and uploaded files are removed. Payment records are retained where UK law requires it.

Under UK GDPR you can access, correct, export or delete your information, and object to certain processing.

Export and deletion are available directly in your privacy settings. For anything else, use the form on our contact page.

You can also complain to the Information Commissioner's Office.

Suggested wording and career recommendations are produced from the information you have entered. They are drafts for you to approve, edit or reject. No decision with a legal or similarly significant effect is made about you automatically.