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Administrator

Also advertised as: Administrative Assistant, Administrator, Business Support Assistant, Data Administrator, Office Administrator, Receptionist Administrator

Handles the records, correspondence, bookings and systems that keep a team working.

What the job involves

Administrators are the reliable backbone of an organisation. You process paperwork, keep systems accurate, answer queries, book appointments and support colleagues. It is a common first office job and a springboard into HR, finance, projects and operations.

Typical responsibilities

  • Maintain records and databases accurately
  • Handle calls, emails and enquiries
  • Process forms, invoices and bookings
  • Produce documents and reports
  • Support colleagues with day-to-day admin

Common employers

  • NHS
  • Councils
  • Schools
  • Law firms
  • Any employer

Pay, hours and working environment

Typical pay

£21,000 – £25,000 a year

With experience

£26,000 – £31,000 a year

Typical hours

37.5 hours

Working environment

Office based

Remote working

hybrid

Demand for this work

steady

Pay ranges are indicative guidance drawn from advertised UK vacancies and published careers information. They are not an offer, and actual pay varies by employer, location and experience.

Skills and qualifications

Core skills

  • Accuracy
  • IT and database skills
  • Written communication
  • Time management
  • Customer service

Transferable skills you may already have

  • Cash handling
  • Working to procedures
  • Dealing with the public

Requirements employers ask for

  • Accuracy
  • IT and database skills
  • Written communication
  • Time management
  • Customer service
  • Usually GCSE English and maths at grade 4 or above

Useful but not essential

  • Cash handling
  • Working to procedures
  • Dealing with the public
  • Level 3 Business Administrator apprenticeship

Helpful qualifications

  • Level 3 Business Administrator apprenticeship

Ways into this career

A degree is only one route. Where an apprenticeship, work-experience or qualification route exists, it is listed here alongside the academic option.

Apprenticeships and work-based routes

  • Business Administrator (Level 3)
  • Customer Service Practitioner (Level 2)

Degree and college routes

  • Related subject: Business administration
  • Related subject: IT

Where this career can lead

  1. next

    Senior Administrator

  2. next

    Office Manager

  3. next

    HR Assistant

The good parts and the hard parts

What people enjoy

  • Widely available entry point to office work
  • Transfers into many specialisms
  • Predictable hours

What people find hard

  • Repetitive tasks
  • Lower starting pay

Common questions

Do you need a degree to become a administrator?
No. As well as degree routes, this career can be entered through an apprenticeship or by building experience and qualifications on the job. not_required
How much does a administrator earn in the UK?
Typical advertised pay runs from £21,000 to £25,000 a year, rising towards £31,000 with experience. Figures are indicative guidance rather than an offer.
What skills transfer into this career?
Skills that transfer well include Cash handling, Working to procedures, Dealing with the public.

Related careers

  • Executive Assistant

    Supports a senior leader with diary, travel, papers, briefings and confidential work.

  • Office Manager

    Keeps a workplace running: facilities, suppliers, budgets, records and the admin team.

Where this information comes from

  • National Careers Service
  • Institute for Apprenticeships

Last reviewed 14 September 2026.

Read how our career data is built and reviewed, or tell us if something here is wrong.