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Education Welfare Officer

Also advertised as: Attendance and Welfare Officer, Attendance Officer, Education Welfare Officer, Education Welfare Practitioner, Pupil Welfare Officer

Works with families and schools to tackle poor school attendance and safeguarding concerns.

What the job involves

Education welfare officers investigate persistent absence, work with families to remove barriers to attendance and can bring legal action as a last resort. You work closely with schools, social services and sometimes the courts. The role sits at the boundary of education and social work and needs confident casework skills.

Typical responsibilities

  • Investigate and monitor pupil attendance
  • Work with families to resolve barriers to schooling
  • Liaise with schools and social services
  • Prepare cases for legal proceedings where needed
  • Maintain accurate case records

Common employers

  • Local authorities
  • Academy trusts
  • Independent education welfare services

Pay, hours and working environment

Typical pay

£25,000 – £30,000 a year

With experience

£33,000 – £40,000 a year

Typical hours

37 hours, term-time weighted

Working environment

Mix of office, school and home visits

Remote working

hybrid

Demand for this work

steady

Pay ranges are indicative guidance drawn from advertised UK vacancies and published careers information. They are not an offer, and actual pay varies by employer, location and experience.

Skills and qualifications

Core skills

  • Casework management
  • Interviewing
  • Safeguarding awareness
  • Negotiation
  • Report writing

Transferable skills you may already have

  • Social work adjacent experience
  • Mediation
  • Multi-agency coordination

Requirements employers ask for

  • Casework management
  • Interviewing
  • Safeguarding awareness
  • Negotiation
  • Report writing
  • Enhanced DBS check
  • Enhanced DBS check

Useful but not essential

  • Social work adjacent experience
  • Mediation
  • Multi-agency coordination
  • Qualification in education, social work or youth work
  • Safeguarding training

Helpful qualifications

  • Qualification in education, social work or youth work
  • Safeguarding training

Licences and checks

  • Enhanced DBS check

Ways into this career

A degree is only one route. Where an apprenticeship, work-experience or qualification route exists, it is listed here alongside the academic option.

Degree and college routes

  • Related subject: Social work
  • Related subject: Education studies
  • Related subject: Sociology

Where this career can lead

  1. next

    Senior Education Welfare Officer

  2. next

    Social Worker

  3. next

    Safeguarding Lead

The good parts and the hard parts

What people enjoy

  • Direct impact on children's life chances
  • Varied casework rather than desk-bound
  • Strong local authority pension

What people find hard

  • Emotionally demanding cases
  • Some families are hostile to intervention

Common questions

Do you need a degree to become a education welfare officer?
preferred
How much does a education welfare officer earn in the UK?
Typical advertised pay runs from £25,000 to £30,000 a year, rising towards £40,000 with experience. Figures are indicative guidance rather than an offer.
What skills transfer into this career?
Skills that transfer well include Social work adjacent experience, Mediation, Multi-agency coordination.

Related careers

Where this information comes from

  • National Careers Service
  • Institute for Apprenticeships

Last reviewed 14 September 2026.

Read how our career data is built and reviewed, or tell us if something here is wrong.